I Was Seduced By Exceptional Customer Service by John Boccuzzi, Jr - TEDxBryantU

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how many of you have experienced an exceptional customer experience and over-the-top experience at a business maybe a local restaurant a clothing retailer your favorite coffee shop maybe that last hotel or restaurant that you stayed at resort maybe it was the last family vacation you took to Walt Disney World so exceptional that you might have taken a selfie and posted it on social media now I know no one here takes selfies and certainly no one here posts on social media what I do so great like

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